Welcome to My Health Online's Newsroom. Here you will find updated information about our website, press releases, and featured stories.

My Health Online Maintenance – Friday 8/23 to Sunday 8/25

Posted Thursday, August 22, 2019

Hello! Please be aware, we are performing maintenance to our internal patient systems beginning Friday, August 23rd at 7:00 PM through Sunday, August 25th at 2:00 PM.

During this time, My Health Online and the My SMA App for smartphones may be unavailable.  We appreciate your patience and apologize for any inconvenience this may cause while these important maintenance activities are performed.

Thank you, 
My Health Online Support

The Same Patient Portal, With A New Look!

Posted Thursday, August 1, 2019

We’re excited to share with you that our online patient portal has now changed to a fresh new look as OptumCare My Health Online. The online patient portal will offer all the same great services and accessibility to all Southwest Medical patients, as well as OptumCare Breast Care and OptumCare Primary Care patients.

Thank you,

My Health Online Support

Having Trouble Viewing all Features on the Portal?

Posted Monday, June 3, 2019

Some users may be experience issues viewing all the features available within the portal. In some cases, your browser cache needs to be cleared as the browser is loading an old page you previously accessed. Please try clearing out all the cookies and other browsing data as well.

If you are not aware of how to clear your browser’s cache, please go to the Refresh Your Cache website. You will then select the browser you are using, and on the next page, follow the on screen instructions. Please note that the instructions that show are for the most current version of that browser and you may have to select, at the bottom of the page, the correct version you are using. You may want to clear your cookies and other browsing data as well.

We hope this helps clear up the issues you may be experiencing. If you’re still experiencing issues, please report them here or call us at 702-877-5199 Mon.-Fri., 7:00a.m. to 5:00 p.m..


Thank you,

OptumCare MyHealth Online