Here are some of the most common questions users are asking about My SMA Health Online. If you have a question you don't see here, please don't hesitate to contact us. We're here to help.

Medical Record Questions

Medication Questions

Create Account Questions

Account Management Questions

Appointment Scheduling Questions

Pediatrics / Breastfeeding Information

E-visit Questions

Other

Clinic Locations and Hours

Medical Record Questions


Why can't I view details on results?

If you are using Internet Explorer, the problem may be with your browser settings.  Please follow the steps below to check your settings:
  • Open Internet Explorer.
  • Under the Tools menu select Internet Options - this will bring up the Internet Options box.
  • Go to the Privacy Tab.
  • Turn off Pop-up blocker.

If you would prefer to leave Pop-up blocker on, please follow these additional steps: 

  • On the Privacy Tab - Next to the Pop-up Blocker checkbox, click the Settings button - this will bring up the Pop-up Settings box.
  • You can allow Pop-ups from My SMA Health Online by entering the URL for the website on this screen.
  • Or you can change the Filter Level to Medium or lower. If the Filter Level is set to high, you will not be able to View Result Details.

What if I'm having trouble printing my results?

You should be able to click the printer icon above the list of your results.  Clicking the printer icon will bring up another box that allows you to select your printer.  If you are still unable to print your results, please verify you can print from another computer program.  If you cannot, there might be a problem with your printer setup.

To request a copy of your complete medical records, please contact SMA Release of Information at (702) 877-8636, or you can e-mail HIMDepartment@SierraHealth.com for assistance.

Where are my recent test results?

Your Provider's office will contact you with the results of your test.  The results will be available on My SMA Health Online as soon as your Provider's office has reviewed the test results.

How can I request a copy of my medical records?

To request a copy of your medical records, please contact SMA Release of Information at (702) 877-8636. You can also e-mail HIMDepartment@SierraHealth.com for assistance.

For more information, see Health Information Management

How do I print out lab results?

You can select the printer button to print your test results.  A window will come up with all your results.  You can print from this window.

How do I know if my orders for lab tests are still active?

If your Physician orders labs for you, here are some things you want to know about orders:

  • Lab orders sent to Quest will expire six months from the ordered date
  • You can go to any Quest facility to have the test done
  • If you'd like to schedule an appointment with Quest Diagnostics, please call 1-888-277-8772 or go to their website:  www.questdiagnostics.com.
  • By default, My SMA Health Online only displays active orders

To view your lab orders, login to your My SMA Health Online account, and under the "My Health" menu, go to "My Orders".  Here you will see a list of your active and past lab orders.

What if I see something on my medical record that looks like it is not mine?

To report a problem, please select Report a Technical Issue at the bottom of the screen.

You can also call SMA Patient Services at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.

What if I am missing information from my medical record online?

Some information may be outside of date ranges for display; be sure to expand the sections if applicable (click the + if available).

Labs may have been ordered but not received and/or verified; check back in a day or so.

My SMA Health Online displays information for appointments with Southwest Medical Associates providers. To obtain information from another doctor's office or medical service provider, please contact them directly.

My SMA Health Online presents a summary of your electronic medical record. To request a copy of your complete medical records, please contact SMA Release of Information at (702) 877-8636, or you can e-mail HIMDepartment@SierraHealth.com for assistance.

To report a problem, please go to the link to Report a Technical Issue at the bottom of the screen.

Medication Questions


Can I renew Schedule 2 medications (narcotics) on SMA Health Online?

To renew schedule 2 medications (narcotics), please call SMA Patient Services at (702)577-8199, Monday through Friday, 7:00 a.m. to 5:00 pm.  These medications cannot be renewed online.

Can I change the pharmacy for my prescription renewal?

You can change the pharmacy when requesting a renewal from My SMA Health Online. 

  • Go to the Medications screen.

  • Select the Renew checkbox for the medication to be renewed.

  • Click on the Renew button below the medication list.

  • You will then be taken to a confirmation screen that says "Your request for renewal will not be processed until you click the Submit Request button below" in red text.

  • You will also see a box with medication information.

  • To the left of the medication name, click the 'Change' button to Change the pharmacy.  This will take you to a screen to change the pharmacy.

  • Where it says ‘Pharmacy Type’, please select ‘Retail’.

  • Type in the name or phone number of the pharmacy and click the 'Search' button.  To find the CVS at Ft. Apache and Desert Inn, search for the name CVS.  All of the CVS pharmacies will be available in a list.

Please note, you can't change the preferred pharmacy for multiple prescriptions at once online.  The medication list shows the last pharmacy where the prescription was renewed.  When you request your next prescription renewal, then you can change the pharmacy for that prescription.

Why can't I request a renewal for my prescription?

On the Medications screen, you can request a prescription renewal.  Medications in yellow are not yet eligible for renewal.  Our records indicate there are available refills from your last prescription.  Click "View Details" on the medication for more information. 

If this is incorrect, and you still need to request a renewal, please contact your pharmacy, and they will send a renewal request to your provider.  You can also send an e-visit to your provider, if you've seen the provider in the past year.  To call for assistance, the SMA Patient Services phone number is (702)877-5199.  They are open Monday through Friday, 7:00 a.m. to 5:00 p.m.

What is the difference between a prescription refill and a prescription renewal?

When your provider writes a prescription, he or she will designate the number of refills your pharmacy can give you.  A prescription refill is a new installment of your medication the pharmacy can prepare for you.  You can contact your pharmacy and they will prepare and refill for you right away.

When all of the refills have been used, you need a new prescription or prescription renewal.  You can request a prescription renewal on My SMA Health Online.  Your provider will review your request and send a new prescription to the pharmacy, or contact you if the renewal cannot be processed.

Create Account Questions


How do I create my account?

Please follow the steps below to create your account with My SMA Health Online:
  • Go to the My SMA Health Online.
  • Under the Login box, click on "Create an Account".
  • Under "Identification", please enter your Last Name, Date of Birth, and Patient ID.  (If you do not know your Patient ID, click "Find My ID").  Click Next.
  • Under "Create Account", please enter a unique username for your account. (Username must be at least 5 characters with no spaces or special characters)
  • Under Password, please enter a password to be used with your username. (Password must be 6-15 characters containing at least 1 number and 1 letter, no spaces or special characters)
  • Enter an e-mail address for your account.
  • Enter a Security Question and Answer.
  • Click Submit.

An e-mail will be sent to your e-mail address that will enable you to activate your account.
If you do not see the e-mail in your inbox, please check your Spam or Junk inbox. Some e-mail services put e-mails from unknown senders in the Spam or Junk inbox.

Please remember it is your responsibility to manage your username and password to maintain the security of your account and so you can access your account in the future.  Thank you for your participation.

How do I find my Patient ID?

Your Patient ID is not your insurance number. It is a SMA ID that is frequently found on your receipt, letters from your provider, or paperwork provided to you at a recent visit.

To find your Patient ID, go to My SMA Health Online, and click on "Create an Account".
  • Under Identification, it asks for your Patient ID.  Click on the link to the right that says "Find my ID".
  • Enter the required information and press “Submit”.
  • My SMA Health Online will find and insert your Patient ID for you.

What if it tells me I already created an account?

If you try to create your account, and it tells you your account has already been created (or that your account was created and is not verified) this means you already have an account.  You may have created it a couple of years ago to schedule an appointment or check your results.  You just need to retrive your username and password to login.

Go to the login screen for My SMA Health Online.  Under "Login", click on "Forgot Your Username/Password" and follow the instructions.

Why didn't I receive the e-mail confirmation when creating my account?

Please check the spam filter of your e-mail account. Some e-mail services may flag the confirmation e-mail as spam.

If you still cannot retrieve the e-mail, please go to My SMA Health Online, select First Time User, and create your account again.

If the e-mail address was mistyped originally, it may have been lost. Please create the account again. A new confirmation e-mail will be sent to the e-mail address you enter when creating your account.

Account Management Questions


What if my primary care provider is listed incorrectly?

For patients with HPN, please call HPN Member Services at (702) 242-7300 to have your Primary Care Provider updated.

For patients with Senior Dimensions, please call Senior Dimensions Member Services at (702) 242-7301 to have your Primary Care Provider updated.

For assistance, you can also call SMA Patient Services at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.

Can I schedule an appointment for my children?

Pediatrics appointments can be scheduled online.  An account must be created for each Pediatrics patient.  Look for the link to "Create an Account" on the My SMA Health Online login screen.

If you'd like to schedule for your children from your account, please login and select "Manage Delegates" under the "Appointments" menu.  Then follow the instructions to add your children as delegates for appointment scheduling.

I believe my account has been accessed without authorization?

If you believe your account has been accessed without your authorization, you can go to My Profile, and Deactivate Your Account.

When your account is Deactivated access to your information online no longer available.  If you choose to reactivate your account in the future, you must present a valid photo ID at any Southwest Medical Associates location to maintain the security of your medical information.

For assistance, you can also select the link to "Report a Technical Issue" below, or you can call SMA Patient Services at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.

How do I change my Primary Care Provider (HPN and Senior Dimensions)?

For patients with HPN, please call HPN Member Services at (702) 242-7300 to have your Primary Care Provider changed.

For patients with Senior Dimensions, please call Senior Dimensions Member Services at (702) 242-7301 to have your Primary Care Provider changed.

How do I get copay information for my prescription coverage (HPN and Senior Dimensions Insurance)?

For patients with HPN, please call HPN Member Services at (702) 242-7300 for assistance.

For patients with Senior Dimensions, please call Senior Dimensions Member Services at (702) 242-7301 for assistance.

Why am I not receiving e-mail confirmations from My SMA Health Online?

When you schedule an appointment, request a prescription renewal, or perform other activities on My SMA Health Online, you will receive an e-mail confirmation. If you are not receiving these e-mails, please check the spam filter of your e-mail account. Some e-mail services may flag the confirmation e-mail as spam.

My insurance changed and I don't see the new insurance on My SMA Health Online?

If you have changed insurance, it may take up to 30 days for the new insurance to display online.  Please check back after 30 days.

For assistance, click the Report a Technical Issue link at the bottom of the screen. You can also call SMA Patient Services at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.

How do I enter my password?

When selecting your password it must be 6-15 characters and conatin at least 1 number, and have no spaces or special characters.

What if I forgot my username and password?

Go to My SMA Health Online.

Under "Login", click on "Forgot Your Username/Password" and follow the instructions.

What if it won't take the answer to my security question?

The security question is the one you selected when creating your account.  You typed in the security answer at that time.  It is not case sensitive. 

If needed, retry a few times to get the wording the same as you entered originally.  After repeated attempts your account will be locked for security reasons.

To report a problem, please go to the link to "Report a Technical Issue" at the bottom of the screen. You can also call SMA Patient Services at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.

How do I change my username, password, or e-mail address?

If you would like to change your account password, just login to My SMA Health Online. Under My Profile, select “Change Password”.

If you would like to change your username, just login to My SMA Health Online. Under My Profile, select “Change Profile Information”.

If you would like to change your e-mail address, just login to My SMA Health Online. Under My Profile, select “Update Personal Information”.


How do I change my address and/or phone number?

If you would like to change your address and/or phone number, just login to My SMA Health Online. Under My Profile, select “Change Profile Information”. When you make updates to your address and/or phone number here, it will be updated for all SMA departments.

Appointment Scheduling Questions


I don't see prior or upcoming appointments with a network provider?

My SMA Health Online shows information for appointments with Southwest Medical Associates.  To obtain information from another doctor's office or medical service provider, please contact them directly.

Why am I only seeing appointments with my PCP's Physician Assistant?

If you are only seeing available appointments for your doctor’s Physician’s Assistant/Nurse Practitioner on My SMA Health Online, only the PA/APN has available appointments in the date range you selected.  Try a new search with a new date range.  You can search for available appointments in the next 60 days. 

If you would like to schedule an appointment with your PCP at a later date, please call the Patient Services department at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.

I already have an appointment scheduled, why can't I schedule another appointment online?

You are allowed to schedule one Adult Medicine or Pediatrics appointment at any given time online.

How do I select the dates for my appointment search?

My SMA Health Online enables you to schedule an appointment in the next 60 days. 

On the Schedule Appointments screen, when you go to select dates for your search, a calendar will appear.  To change the dates, click on the dates in the calendar.  Available dates are highlighted.  The arrows to the left and the right of the name of the month are not used to change the date.   Use these arrows to change the month if needed.

Can I schedule a specialty or OB/GYN Appointment Online?

Currently My SMA Health Online allows you to schedule appointments for Adult Medicine and Pediatrics.  To schedule with a specialty or OB/GYN, please call SMA Patient Services at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.

What if there are no appointments available?

My SMA Health Online will show you available appointments within the next 60 days.  There are times when a provider may not have any available appointments.  If there are no available appointments, please call SMA Patient Services at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.  A scheduling representative will assist you in finding and scheduling an appointment that meets your needs.

Problem setting up Delegates for Children?

If you received a message that 'The delegator, and the delegatee can not be the same person', you will need to set up an account for the child you want added to your account.

In order to add your children so you can schedule for them, each child will need a My SMA Health Online account.  So, you will want to go to the My SMA Health login screen, select First Time User, and setup an account for each of your children.  Then, you can login as yourself, and add your children so you can schedule for them.  Where you 'Add Delegate', you will need to enter the username and password for the child you are adding.

What does it mean if it says my PCP is a Medical Home, such as Montecito Medical Home, or SES Medical Home?

The Medical Home identifies your clinic for primary care.  You can see a group of adult medicine providers at the location.  If you go to schedule an appointment, you will see the names of your Medical Home providers.

How do I contact the Telephone Advice Nurse?

For HPN and Senior Dimensions patients, the number for the Telephone Advice Nurse is (702) 242-7330.

If you're not sure if you're eligible, check the back of your insurance card.


The Telephone Advice Nurse service is available 24 hours a day, 7 days a week for participating insurances.

How do I get a Sports Physical?

In addition to scheduling an appointment for a Sports Physical, all of our Urgent Care clinics can perform student sports physicals for $35.

  1. The student needs to bring the paperwork from their school.
  2. Patients should arrive at the Urgent Care at least 1 hour before closing.

The Urgent Care clinics perform sports physicals year round.

How do I call Southwest Medical Associates to schedule an appointment?

Please call SMA Patient Services at (702) 877-5199, Monday through Friday, 7:00 a.m. to 5:00 p.m.

What is SMA Convenient Care?

The SMA Convenient Care Clinics in Wal-Mart stores treat non-urgent and non-emergency issues, such as coughs and colds, rashes, urinary tract infections, burns, strains, sprains and joint pain, and minor wound treatment and repair. The clinic also provides some preventive care services and general health screenings. Physicals are also available, and sports physicals are provided for only $35. 

You can schedule an appointment with Convenient Care on My SMA Health Online.  Appointments are not required.  Patients are seen on a walk in basis as well.

To schedule an appointment time, just login to My SMA Health Online and do an appointment search. Convenient Care often has same day availability. It’s fast and it’s easy. Feel free to give SMA Convenient Care a try.

For Convenient Care locations, please click the "Clinic Locations" link at the bottom of the screen.

How far in advance can I schedule an appointment online?

You can schedule an Adult Medicine or Pediatrics appointment up to 60 days in advance.

Pediatrics / Breastfeeding Information


Breastfeeding Informational Websites

 

·      Southern Nevada Breastfeeding -- www.snvbreastfeeding.org

• American Academy of Pediatrics Breastfeeding- http://www2.aap.org/breastfeeding/index.html

• Infant Risk Center- Texas Tech university- http://www.infantrisk.com

• Baby Goo Roo- http://babygooroo.com/

• La Leche League International- http://www.lli.org/resources.html

• Best for Babes- http://www.bestforbabes.org/

• National WIC Association- http://www.nwica.org/

• Breastfeeding Made Simple- http://www.breasefeedingmadesimple.com

• Stanford School of Medicine- http://newborns.stanford.edu/Breastfeeding/

• Center for Disease Control and Prevention- http://www.cdc.gov/breastfeeding/

• Kelly Mom- http://www.kellymom.com

• United States Breastfeeding Committee- http://www.usbreastfeeding.org/

• Womenshealth.gov-  http://www.womenshealth.gov/breastfeeding/
 

American Academy of Pediatrics Online Tool for Parents

The American Academy of Pediatrics has released a new online tool for parents.  This interactive tool provides guidance on managing health issues for children and when to contact the doctor. 

http://www.healthychildren.org/English/tips-tools/Symptom-Checker/Pages/default.aspx

Text4baby

Text4baby is a free service to help you through your pregnancy and baby's first year of life.

Get FREE text messages on your cell phone each week.  The
text4baby messages will give you tips about:

. Keeping healthy
. Labor and delivery
. Breastfeeding
. The importance of shots
. Exercise and healthy eating
. And much more

Give your baby the best possible start in life.  Sign up for 
text4baby. 

To sign up for
text4baby  
Simply 
text the word BABY to 511411

You will be asked for a participant code after you sign up.  The participant code is
HFS. This code will let text4baby know that you are a member of our health plan.  It will also let us know you signed up for the service.

You can also go to
www.text4baby.org to:
. sign up for
text4baby
. learn more

Text4baby is an educational program of the National Healthy Mothers, Healthy Babies Coalition.

E-visit Questions


When can I send an E-visit?

E-visits are available to Adult Medicine, Pediatrics, Endocrinology, Rheumatology, OB/GYN, Convenient Care, HEW, Endocrinology, and Podiatry.

To submit a new e-visit to a provider, you must have seen the provider in the past year.
 
E-visits are also available for Urgent Care patients. You must have seen your Urgent Care provider in the past 7 days.

Why can't I send an E-visit?

You must have seen a SMA provider, in a department that is eligible for E-visits, in the past year. 

You can have only one E-visit open at a time.

Do I have to pay for E-visits?

There is no charge for E-visits.

Other


Is my Patient ID the same a my Member #?

Your Patient ID is not your Member # found on your insurance card.  Your Patient ID is unique to Southwest Medical, and is different than your insurance member #.  It is frequently found on your receipt, letters from your provider, or paperwork provided to you at a recent visit.

You can find you Patient ID by selecting “Find My ID” when creating your account.

Why didn't I receive the e-mail sent from My SMA Health Online?

Most activities you perform on My SMA Health Online will send you an e-mail confirmation for your security and for your records.  You will receive a confirmation e-mail when scheduling an appointment or requesting a prescription renewal.  When creating your account or requesting a password reset, you will be sent an e-mail.

If you have not received the e-mail from My SMA Health Online, please check your Spam or Junk Mail inbox.  Some e-mail services will put e-mails from unrecognized senders in the Spam or Junk Mail inbox.  We have seen this with Yahoo and some other e-mail services.

Once you retrieve the e-mail, you can mark My SMA Health Online as a trusted sender for future e-mail communications.  After checking the Spam or Junk inbox, if you are still unable to find the e-mail, we recommend checking back in an hour as there may be a delay in delivery with some Internet Service Providers.  If your e-mail is still not received, please go to the link to Report a Technical Issue at the bottom of the screen.

What are the approved browsers for My SMA Health Online?


The following browser versions have been approved to work with My SMA Health Online.

Browser

Version(s)

Browser Home Page

Internet Explorer

Version 6 or Higher

http://www.microsoft.com/windows/internet-explorer/default.aspx

Firefox

Version 3.6 or higher

http://www.mozilla.com/en-US/firefox/ie.html

Safari

Version 4.0 or higher

http://www.apple.com/safari/

Google Chrome

Version 4.1 or higher

http://www.google.com/chrome

What is Health, Education, and Wellness (HEW)?

The Health Education & Wellness Division offers a variety of health education classes. If you are interested in attending a class or one-on-one consultation with a health educator, please call (702) 877-5356.  You can also visit MyHEWOnline at HEW

What are the SMA Lifestyle Centers?

What are the SMA Lifestyle Centers?
SMA has opened senior-oriented facilities as part of the Senior Experience offering annual physical exams. The exam is offered without a co pay to all new and current Senior Dimensions members, who have selected SMA as their provider.  

In addition, the Senior Social Club at the Lifestyle Center offers the following:
• Health education classes, support groups and seminars;
• Assistance with accessing community resources;
• Various social activities, including Wii tournaments, movies and game days. 

Where are the SMA Lifestyle Centers?
There are two locations:
• 5820 S Eastern Ave, Suite 100 (between Patrick and Russell);
• 8680 W Cheyenne Ave (west of Durango); Social Club is in separate building across parking lot

What are the hours?
Appointments for the medical clinic begin at 7:00am. The normal hours of operation for the Senior Social Club are 8:00am – 5:00pm, Monday through Friday.  Special events or activities may be offered at other times.

What is included in the physical exam offered at the Lifestyle Center?
The physical exams are limited to Senior Dimensions members (and those with straight Medicare-only) and include:
• A comprehensive physical exam – 30 minutes with the nurse and 30 minutes with the provider;
• All vitals and any tests relevant to a patient’s specific needs can also be conducted, including EKGs, bone mineral density tests, pulmonary function tests, ABIs, glucose monitoring, etc.

Please note the exam does not include the following: Eye exams, glaucoma or hearing tests; colonoscopies; co pays for referrals to specialty providers or shingles vaccinations; or completion of disability paperwork.

In addition, most lab tests will be ordered and sent to Quest, and X-ray orders will be sent to Radiology.

Will my regular doctor be located here?
No.  Only annual physical exams will be provided at the Lifestyle Center. Any follow-up issues will communicated and coordinated with your primary care provider, as needed.

Will there be an on-site lab?
Limited testing such as a urinalysis may be done at the site. However most of the tests will be performed at a Quest facility, for which co pays may apply.

Do I need to be a Senior Dimensions member to participate in activities at the Lifestyle Center?
No.  Any senior is welcome to participate in the social activities, seminars, and events at the Senior Social Club, regardless of age or insurance.  

Where can I get more information?
Information and a calendar of events will be distributed on a regular basis. Seniors can also call the toll free number for the Lifestyle Centers at 866-249-7674 or 702-750-2350 for more information.

Why did I receive a Patient Satisfaction Survey?

To Our Valued Southwest Medical Patients: It is our privilege to serve you! We hope your visits meet your expectations. As part of our ongoing commitment to service we have retained an independent organization (Press Ganey) to conduct patient satisfaction surveys. You might receive a survey about your visits via email or mail and we encourage you to provide us with feedback by responding to the survey.

 

If for any reason you are not satisfied with your visit, please let us know now so we can address any issues. Please note that anything below a "definitely recommend" survey rating is considered a fail!

My SMA Health Online Self Training

Click on the link for a short training video. 

 

My SMA Health Online - Create an Account

Duration - 2:48

 

 

My SMA Health Online - Create an E-visit

Duration – 1:59

 

 

My SMA Health Online - Schedule an Appointment

Duration - 6:40

 

 

My SMA Health Online - View Your Medical Record

Duration – 6:47

 

 

My SMA Health Online - View Your Test Results

Duration – 5:25

 

 

My SMA Health Online - Information

Duration – 1:35

 

 

My SMA Health Online - My Record

Duration – 1:29

 

 

My SMA Health Online - Appointments

Duration – 3:32

 

 

My SMA Health Online - My Profile

Duration – 1:36

 

 

Where do I direct billing questions?

For billing issues please contact the SMA Patient Accounts at (702) 877-5153, 8AM - 4PM, Monday – Friday, or you can e-mail the SMA Business Office at PatAccts@SierraHealth.com

Where do I find Quest lab testing locations?

Just go to Fast Clicks, and select the Patient Library. Look for Fast Clicks on the top left of this screen.

The Patient Library has useful links and reference information.

Where do I find Steinberg Diagnostic locations?

Just go to Fast Clicks, and select the Patient Library. Look for Fast Clicks on the top left of this screen.

The Patient Library has useful links and reference information.

Where do I find Desert Radiology locations?

Just go to Fast Clicks, and select the Patient Library. Look for Fast Clicks on the top left of this screen.

The Patient Library has useful links and reference information.

Where do I find Radiology Exam Preparation Instructions?

Just go to Fast Clicks, and select Exam Preparation Guidelines. Look for Fast Clicks on the top left of this screen.

Clinic Locations and Hours


Directions to Rancho/W Charleston Location

Southwest Medical Associates has several clinics located at the Rancho/Charleston campus.  This campus is on the Southwest corner of Rancho & Charleston, 2 blocks north of Sahara.  The addresses are:  888 South Rancho and 2300 & 2350 W. Charleston, Las Vegas, NV 89102. 

The majority of our departments are open from 8:00 AM to 5:00 PM, Monday through Friday. 

Our Urgent Care department is in the 888 South Rancho building on the first floor and is available 24 hours daily. 

Directions to 2704 N Tenaya Location

Southwest Medical has one clinic on N Tenaya Way.  The address is:  2704 North Tenaya Way, Las Vegas, NV 89128.  We are located on the east side of the road directly across from America First Bank.   

The operating hours for most  of our departments are 8 AM to 5 PM.  

Urgent Care is open from 7 AM to 7 PM daily.

Lab hours are Monday - Friday from 7 AM to 6 PM.

Directions to 4475 S Eastern Location

Southwest Medical Associates S Eastern Clinic is located at 4475 S Eastern, Las Vegas, NV 89119. 

Driving Directions:   

  • From 1-15 South exit east onto Flamingo.  Drive east on Flamingo and turn right onto Eastern, heading south.  Our building is located on the northwest corner of Eastern and Harmon, on the right side of the road.  

  • From US 95, take the Flamingo exit.  Drive west on Flamingo.  Turn left onto Eastern, heading south.  Our building is located on the northwest corner of Eastern and Harmon, on the right side of the road.   

Primary Care hours operation are: 7AM to 5 PM, Monday through Friday.

Urgent Care is open 7 days a week from 8 AM to 8 PM.

Directions to 6330 W Flamingo Rd Location

Southwest Medical Associates West Flamingo clinic is located at 6330 West Flamingo, Las Vegas, NV 89103. 

Location information:  The cross streets are Jones and Rainbow.  We are on the north side of the street, directly across from Kenny Guinn School. 

Operating hours are 7 AM to 5 PM, Monday through Friday.

Directions to the 2845 Siena Heights Drive Location

Southwest Medical Associates Siena Heights Clinic is located at 2825 & 2845 Siena Heights Drive, Henderson, NV 89052.

Driving Directions:  From I-15 South exit onto the 215 E.  Exit right and head south on Eastern past St. Rose Parkway, approximately 0.1 mile.  Turn right onto Siena Heights Drive.  Our buildings are located on the left side of the road.
 
Adult Medicine and OB are on the 2nd floor.  Quest, Radiology, Urgent Care, and Pediatrics are on the first floor.

  • Lab - Open 8 AM to 5 PM
  • Adult Medicine - Open 7 AM to 5 PM
  • Urgent Care - 7 days a Week--> Open 8 AM to 8 PM 
  • Radiology is in Suite 1200 --> 7 Days a week from 8 AM to 8 PM
  • OB/GYN and Pediatrics are in Suite 2100
  • Urgent Care is in Suite 1100

Directions to 7061 Grand Montecito Pkwy

Southwest Medical Associates Centennial Clinic is located at 7061 Grand Montecito Pkwy, Las Vegas, NV 89149.

Location information: Nearest cross streets are Durango and Elkhorn in the NW part of the valley.

Operating hours for most departments are 8 AM to 5 PM, Monday - Friday.

Urgent care is open 7 days a week Monday - Friday from 8 AM - 8 PM.

Directions to 650 N Nellis Location

Southwest Medical Associates Nellis Clinic is located at 650 N Nellis, Las Vegas, NV 89110.

Location information: Nearest cross streets are Stewart and Bonanza in the east part of the valley.

Operating hours: Adult Medicine: 7 AM to 5 PM, Monday through Friday.  Pediatrics: 8 AM to 5 PM, Monday through Friday and closed daily from 12 noon to 1 PM.  OB/GYN: 8 AM to 5 PM, Monday through Friday.

Radiology Locations and Hours

Radiology Location

Days Open

Hours

Nellis

Monday – Friday

8am - 11:30am & 1pm - 5:00pm

Centennial

Monday – Friday

8 am – 8 pm

N. Tenaya

Monday – Friday

7 am – 7 pm

Rancho/Charleston

Monday – Sunday

24 hours

S Eastern

Monday – Sunday

8 am – 8 pm

W. Flamingo

Monday – Friday

8 am – 5 pm

Pahrump

Monday – Friday

8 am – 5 pm

Henderson

Monday – Friday

8 am – 5 pm

Southwest Medical Associates -- Lifestyle Center – East

The Lifestyle Centers are part of the SMA Senior Experience

 

Location:
5820 S Eastern Ave., Suite 100
Las Vegas, NV 89119

Clinic Hours:  7 a.m. to 5 p.m., Monday through Friday

Social Club Hours:  8am to 5pm, Monday through Friday

Driving Directions:

Lifestyle Center – East is located between Oquendo and Russell in the McCarran Corporate Plaza, on the east side of Eastern. Lowe’s and Carl’s Jr are directly across the street on the west side of Eastern. There is a Southwest Medical Associates banner on the building side that faces Eastern Ave.   

 

 

Southwest Medical Associates – Lifestyle Center – West

The Lifestyle Centers are part of the SMA Senior Experience

 

Location Clinic:  

8680 W. Cheyenne Ave.

Las Vegas, NV 89129

 

Social Club:

8670 W Cheyenne Office #105
Las Vegas, NV 89129

Clinic Care Hours:  7 a.m. to 5 p.m., Monday through Friday

 

Social Club Hours:  8am to 5pm, Monday through Friday


Driving Directions:

The Lifestyle Center is located West on Cheyenne, past Durango on the right-hand side in the Cheyenne Fairways Business Center.