Why can't I view details on results?

If you are not seeing your results, try minimizing your current window. If you minimize your current window and still do not see your results, the Pop-up window may have not opened due to a Pop-up blocker. If a Pop-up blocker is not allowing the Pop-up window to open, please hold down the Ctrl key on your keyboard at the same time you click on the “View Details” link. This may not work for all Pop-up blockers.

If you would prefer to leave Pop-up blocker on and only allow Pop-ups from our website or if you want to turn off your browser Pop-up blocker, please refer to your appropriate browser below:

Internet Explorer:

  1. Open Internet Explorer, select the Tools button, and then select Internet options.
  2. On the Privacy tab, under Pop-up Blocker, select the Turn on Pop-up Blocker check box, and then click Settings.
  3. Add the website https://portal.smalv.com/Account/Login to the websites to allow list and click Add.


Google Chrome:


  1. Open Chrome.
  2. At the top right, click the Customize and Control button then "Settings".
  3. At the bottom, click Advanced.
  4. Under "Privacy and security," click Content settings.
  5. Click Pop-ups and redirects.
  6. Add "https://portal.smalv.com/Account/Login" to the websites to allow list and click Add.



  1. Open Firefox.
  2. Click the Menu button and choose “Options”.
  3. Select the "Privacy & Security" panel.
  4. Under the Permissions section, uncheck the box next to Block pop-up windows to disable the pop-up blocker altogether. Or…
  5. Click on “Exceptions” to open a dialog box with a list of sites that you want to allow to display pop-ups.
  6. Add "https://portal.smalv.com/Account/Login" to the websites to allow list and click Allow.