What if I believe my account has been accessed without authorization?

If you believe your account has been accessed without your authorization, go to “My Profile”, and “Deactivate Your Account”.

Once your account has been deactivated, your information can no longer be accessed online.  If you choose to reactivate your account in the future, you must present a valid photo ID at any Southwest Medical Associates location to maintain the security of your medical information.

For assistance, you can also select the link to "Report a Technical Issue", or you can call SMA Patient Services at (702) 877-5199 Monday through Friday from 7:00 AM - 5:00 PM.