Why can't I send an E-visit?

You must have seen a Southwest Medical Associates (SMA) Adult Medicine provider in the past 18 months or any other SMA provider, in a department that is eligible for E-Visits, within the past year.

You can have only one E-Visit open at a time.

In order to send a message to a provider when you have an E-visit open, please call Patient Services at (702) 877-5199 Monday through Friday from 7:00 AM – 5:00 PM.

Not all providers accept E-Visits; therefore, if a provider does not show on your E-Visit list you must call SMA Patient Services at the above phone number in order to send a message to the provider.