The security question is the one you selected when creating your account. You typed in the security answer at that time. It is not case sensitive but the wording should be the same as you originally entered.
Please note after repeated attempts your account will be locked for security reasons.
If you need assistance and your account is locked or you cannot remember your answer, please call SMA Patient Services at (702) 877-5199 Monday through Friday from 7:00 AM - 5:00 PM.